Air Purifier Operation FAQ

Should I own an Intellipure® air purifier?
Which Intellipure air purifier is right for me?
How do I know if the Intellipure Whole House Air Cleaner is right for me?

Do Intellipure® air purifiers help with allergies?
Do Intellipure® air purifiers help with larger particles, like pet dander?
Do Intellipure® air purifiers kill COVID-19?

How does Intellipure’s industry-leading DFS technology work?
How does Intellipure’s DFS technology compare to HEPA technology?
How is Intellipure’s DFS technology different from UV light air purifiers?
How does Intellipure’s DFS technology prevent bacteria growth inside the filter?

How long does it take my air purifier to clean the room?
How long should I run my air purifier?

Where can I find Intellipure® user manuals?

Can I use my unit with an extension cord or a surge protector?
Where should I place my Intellipure® unit?
Should I clean my unit with water?

How effective are Intellipure® air purifiers at removing odors from the air?
Can Intellipure® air purifiers help improve air impacted by wildfire smoke?
Will using an Intellipure® air purifier make my air smell different?
Will my Intellipure® air purifier work if I place it in a room with a dehumidifier?
Can I use my air purifier in my car, mobile home, or camper?
Can I burn candles and incense around my air purifier?

Do Intellipure® air purifiers produce ozone?
Do Intellipure air purifiers produce EMF?
Do Intellipure products use PCO or UV?
Are Intellipure® air purifiers CARB certified?
Does Intellipure use hydroxyl or other chemical agents to clean the air?
Does Intellipure have Bluetooth, WiFi, or other smart home features?

Should I own an Intellipure® air purifier?

Air pollution is the world’s single largest environmental health risk and it affects everyone. Air pollution has been linked to cardiovascular disease, asthma, other pulmonary diseases, cancer, fertility problems, allergies, stroke, and Alzheimer’s disease. 

The average person spends 90% of their time indoors breathing polluted air in the workplace, school, home, and other spaces. Poor indoor air quality (IAQ) can cause many health issues or worsen the symptoms of existing conditions. That is why the EPA recommends protecting yourself from harmful indoor air pollutants when possible. A great way to do that is by adding an Intellipure Air Purifier to your spaces!

World Health Org comments


Which Intellipure air purifier is right for me?

Intellipure® offers a range of air purifiers, each with the same industry-leading DFS technology, for your complete indoor air purification needs. We recommend choosing your air purifier based on the size of your space.

Intellipure’s Compact Unit

  • Protects up to 500 square feet.
  • Perfect for small living areas, bedrooms, office spaces, and more.
  • Lightweight and easy to move from one space to another. 

Intellipure Ultrafine 468 Unit

  • Protects up to 1200 square feet.
  • Ideal for larger living spaces, bedrooms, conference rooms, and more.
  • Designed to neutralize particles, volatile organic compounds, and microorganisms, leaving nothing behind but clean, fresh air.

Intellipure 950P Unit

  • Protects up to 3500 square feet.
  • Perfect for lobbies, open office floor plans, restaurants, fitness centers, daycare, and eldercare settings.
  • Mobile-first design makes it easy to roll from one room to another.
  • This unit is not recommended for residential use. 

Intellipure SuperV Whole House Air Purifier

  • The unit is installed outside of the furnace’s blower. It circulates fresh, contaminate-free air throughout the entire home. 

For help figuring out which Intellipure unit is right for you, contact us!

Hours: Monday – Friday 8:00 AM to 5:00 PM Eastern Time (ET)
Phone: 1-800-843-3860


How do I know if the Intellipure SuperV Whole House Air Cleaner is right for me?

If you prefer near-perfect air from every vent instead of using portable air purifiers, this SuperV Ultrafine Whole House Air Cleaner is for you. The SuperV Whole House Air Cleaner is the world’s most efficient air cleaner, delivering medical-grade clean air throughout every room in your home. It features our patented, award-winning DFS technology and has a lock-tight filtration seal that effectively eliminates mold, bacteria, and viruses before they enter your home. It has a filter life of up to three years and, when professionally installed, can help you keep your home protected. For more information, contact us today!


Do Intellipure® air purifiers help with allergies?

Yes — Intellipure® air purifiers can help with allergies. Indoor air pollutants include pet dander, molds, fungi, and more. By eliminating these harmful particles through our patented DFS technology, you can create an environment where you and your loved ones can breathe easily without being triggered by indoor air pollutants.


Do Intellipure® air purifiers help with larger particles, like pet dander?

Yes — Intellipure® air purifiers work great to reduce the amount of pet dander, hair, and odors that accumulate in your home! By eliminating these harmful particles with our patented DFS technology, you are creating an environment where you and your loved ones can breathe easily without constantly being triggered by indoor air pollutants like pet allergens.


Do Intellipure® air purifiers kill COVID-19?

In response to the COVID-19 Pandemic, Intellipure® conducted a series of tests to show the efficiency of DFS technology in the capture and permanent removal of airborne viruses and bacteria. 

Dr. Syed Sattar, a world-renowned Infection Control expert and an advisor to the U.S. EPA (Environmental Protection Agency) and the World Health Organization, conducted his studies in a chamber that was built to follow U.S. EPA guidelines. Our patented DFS technology was proven to remove from the air a proxy virus for SARS-CoV-2 (RNA virus MS2), with 99.987% elimination in 10 minutes of the 0.03 micron particle surrogate. The test also showed that there was 100% elimination in 45 minutes and again 100% at 24 hours, indicating no reintroduction of the proxy virus.

Intellipure can’t promise to prevent you from getting COVID-19. However, with our air purification units, you can breathe cleaner, safer air. We recommend that you review COVID-19-related information from the CDC and other reliable resources to learn more.

Particle size graphic

Note: To read our full announcement regarding COVID-19, please view this article from our parent company.


How does Intellipure’s industry-leading DFS technology work?

DFS, or Disinfecting FIltration System technology, was developed by Intellipure® through a U.S. military grant. It has been rigorously lab-tested and has been proven to remove 99.99% of harmful particles at 0.007 (µm). DFS technology also guarantees greater lifetime performance of your air purification system when compared to other air purifiers. 

Our Intellipure air purifiers are tested with a class 1 laser particle counter and are certified to meet or exceed HEPA standards. The DFS high energy field creates a self-contained, highly-energized state in the main filter that clusters ultrafine particles to make them larger, allowing the main filter to effectively capture ultrafine particles. It continually creates high-energy exposure through the pleats and fibers of the main filter. This prevents organism growth in the main filter and live organisms from escaping back into the air.

Contact an Intellipure representative to learn more about our air purifiers and start your journey to cleaner indoor air!

DFS Technology Diagram


How does Intellipure’s DFS technology compare to HEPA technology?

Most air purifiers are designed to meet the HEPA, or High-Efficiency Particulate Air, standards. This means that they effectively remove 99.97% of airborne particles at 0.3µm in size. The HEPA filter is a mesh-like sheet of dense interwoven synthetic or glass fibers. As air passes through the filter, large particles get trapped, but anything smaller than 0.3µm can get through and be released back out into the air you’re breathing. 

Many of the most harmful particles, including bacteria, allergens, chemicals, and viruses are smaller than 0.3µm. That’s why at Intellipure®, we created our patented DFS technology to efficiently remove 99.99% of harmful airborne particles at 0.007 µm in size. The DFS high energy field creates a self-contained, highly energized state in the main filter that clusters ultrafine particles to make them larger, allowing the main filter to effectively capture ultrafine particles. The DFS continually creates high-energy exposure through the pleats and fibers of the main filter. This prevents organism growth in the main filter and prevents live organisms from escaping back into the air.

Learn more about what sets us apart from the rest or contact us to start your clean air journey.

Particle size graphic

How does DFS work?

Our products are tested with a class 1 laser particle counter and are certified to meet or exceed HEPA standards.

  • The DFS high energy field creates a self‐contained, highly energized state in the main filter that clusters ultrafine particles to make them larger, allowing the main filter to effectively capture ultrafine particles.
  • The DFS continually creates high energy exposure through the pleats and fibers of the main filter. This prevents organism growth in the main filter and prevents live organisms from escaping back into the air.

DFS Technology Diagram

Read our recent article on the differences between HEPA, ULPA and DFS.


How is Intellipure’s DFS technology different from UV light air purifiers?

UV light purifiers use UV-C light, also known as germicidal light. It harms cells by destroying nucleic acids and disrupting their DNA, which either kills them or leaves them incapacitated. The harmful particles have to be exposed to UV-C light for long periods of time for this to work. UV-C light is only effective at disinfecting surfaces and is not effective at destroying pollutants in the air. This technology does nothing for destroying particulate matter like PM2.5 or ultrafine particles, including VOCs. UV-C light also produces ozone which can be extremely toxic to our respiratory systems and general health.

Our patented DFS technology has been studied and proven to remove 99.99% of airborne particles down to 0.007 µm in size. It uses a self-contained, highly-energized state in the main filter that clusters ultrafine particles together to make them larger, allowing the main filter to effectively capture ultrafine particles. The controlled, isolated high-energy field generated by the DFS continually creates high-energy exposure through the pleats and fibers of the main filter. This prevents organism growth in the main filter and prevents live organisms from escaping back into the air. These two mechanisms work together to provide ultraclean filtration of particles. DFS air purifiers are also certified with the Zero Ozone Verification by Intertek and are part of the Intertek Sustainability program. That means our air purification technology will fill your spaces with clean air without creating harmful ozone. You can find information about the certification by searching the Intertek Sustainability Directory


How does Intellipure’s DFS technology prevent bacteria growth inside the filter?

DFS uses a proprietary technology that prevents bacteria growth from building up on your air purifier. Although true HEPA air purifiers expel fresh air, they don’t do anything to keep the filter itself clean or free from bacteria and mold. 

By inhibiting growth, DFS technology also prevents live organisms from escaping back into the air. In effect, by using this technology, you are improving your air without exposing yourself and your loved ones to new harmful bacteria growth.

DFS Technology Diagram


How long does it take my air purifier to clean the room?

This depends on multiple factors such as square footage, ceiling height, and the pollution level in your space. 

Unit Size Space Approximate* Air Changes
Compact 0-500 sqft 2-3 changes per hour
Ultrafine 468 0-1200 sqft 2-3 changes per hour
950P 0-3,500 sqft 2-3 changes per hour

*Based on a controlled testing environment

Air changes per hour or air change rate is a measure of the air volume added to or removed from space in one hour, divided by the volume of the space. 


How long should I run my air purifier?

All of our air purifiers are designed to operate effectively 24 hours a day, 7 days a week, 365 days a year. We believe that the only way to treat indoor spaces is to run the air purifier constantly, as air cleaning is not an event but rather a continual process. If you have any questions about the most efficient way to run your air purifier, feel free to contact us.


Where can I find Intellipure® user manuals?

Ensure your unit is set up properly and cleaning your air the way it should be and find troubleshooting tips for common problems by reading our air purifier manuals.

For additional information and questions, contact an Intellipure representative.


Can I use my unit with an extension cord or a surge protector?

We do not recommend using extension cords or surge protectors with your Intellipure air purifiers. Extension cords and surge protectors come in a wide variety of power ratings and classifications that can interfere with the normal operation of DFS technology and the function of your unit’s motor. Some underground extension cords and surge protectors can also give feedback that can interfere with the control panel functions. 


Where should I place my Intellipure® unit?

For the most effective results, you should place your air purifier in an area where you spend the most time and where airflow won’t be restricted. It is best to give your air purifier enough “breathing room” so that it can take in harmful particles and let out as much clean, fresh air as possible. We also recommend that you don’t place objects directly on top of your air purifier, as this can restrict the amount of air coming out of the unit. 

If you decide to mount your Compact Unit on the wall, make sure to leave space between the top of the unit and your ceiling.

For additional questions about where to place your air purifier to receive the most benefit, contact us!

Tip: If you’re unsure, we can help! Chat, email, or call us by visiting intellipure.com


Should I clean my unit with water?

To prevent fires or shock hazards, do not expose your unit to rain or moisture. Our air purifiers are designed for dry, indoor residential use and should not be cleaned under running water or immersed or sprayed with liquids. In the event your air purifier is exposed to moisture, make sure the unit is completely dry before turning it back on.


How effective are Intellipure® air purifiers at removing odors from the air?

Intellipure® air purifiers are very effective at removing odors from the air. Our innovative Volatile Organic Compounds (VOCs) adsorption filters are custom-made to remove fumes, solvents, cleaners, and other VOCs. We designed our VOC granular material to maximize airflow for the effective and efficient operation of your air purification unit. 

To get started on your journey to cleaner air, contact us today.


Can Intellipure® air purifiers help improve air impacted by wildfire smoke?

Yes — Intellipure® air purifiers are effective at removing particles and airborne chemicals that are created by wildfire smoke. Our patented DFS technology can remove and eliminate ash and soot caused by fires from your indoor air.

Wildfire smoke primarily consists of water vapor, ultrafine particles, and dangerous gasses. These gasses include carbon monoxide, carbon dioxide, nitrogen oxide, and Volatile Organic Compounds (VOCs). The composition of wildfire smoke can vary based on changes like the temperature, what is burning, and the wind. According to the EPA, smoke from wildfires in the United States adversely affects air quality and potentially puts people at health risk from smoke exposure.


Will using an Intellipure® air purifier make my air smell different?

When using an Intellipure® air purifier, you may notice that your air smells fresher than it did before. Your indoor air can be 5 to 100 times more polluted when not using an air purifier. When those pollutants are removed from your environment, you experience nothing but clean fresh air. 

Get started on your journey to cleaner indoor air when you contact us today!


Will my Intellipure® air purifier work if I place it in a room with a dehumidifier?

Yes — your Intellipure® air purifier will work if placed in the same room as a dehumidifier. However, for best results, we recommend that you don’t place them directly next to each other. Learn more about air purifier best practices by clicking here.


Can I use my air purifier in my car, mobile home, or camper?

Yes, feel free to use your Intellipure air purifier in a vehicle or mobile home! Our units do not draw large amounts of power, which means that a 12-volt inverter with at least 100 watts of power will do. Our Compact Air Purifier only uses 65 watts on the turbo setting, and our Ultrafine 468 unit only uses 95 watts on the turbo setting. 


Can I burn candles and incense around my air purifier?

We recommend that you don’t burn candles or incense around your air purifier to ensure that your air is kept clean and your health is not negatively impacted. Burning candles and incense has potential health effects due to exposure to contaminants and particulate matter. Exposure to incense smoke has been linked to several illnesses and certain brands of incense contain chemicals that can cause skin irritation.


Do Intellipure® air purifiers produce ozone?

As part of our mission to make the world a better and safer place, we believe that air purifiers should not only perform well but also be built right with rigorous standards like Intertek Zero Ozone.

Many of our portable air purifiers are certified with the Zero Ozone Verification by Intertek and are a part of the Intertek Sustainability Program. This means that our air purifiers are certified to deliver clean air in all your spaces without producing harmful ozone. You can find more information about the certification by searching the Intertek Sustainability Directory.

Zero Ozone BLU WHT Horiz


Do Intellipure air purifiers produce EMF?

Our products have passed EN 55014 testing and include electromagnetic field (EMF) shielding. Our products emit less than 1 milligauss (mG) at 4.5 feet away, which is below the EN 55014 standard.

This is comparable to other common household items* with below average and low EMF ratings.

For comparison, here are a few examples and their EMF levels:

  • Electric Shavers – 0.4-10 mG
  • Hair Dryer – 0.1-10 mG
  • Can Opener – 3-30 mG
  • Electric Range – 0.2-9 mG
  • Microwave Oven – 1-30 mG
  • Television – 0.1-8 mG
  • Computer Terminal – 1-3 mG

Background levels (the levels we are all commonly exposed to) usually range between 0.1 and 4 milligauss.

*Information referenced/cross referenced from EPA (EMF in Your Environment: Magnetic Field Measurements of Everyday Electrical Devices), Wisconsin.gov/air Electromagnetic Fields Exposure information, ct.gov Electric and Magnetic Fields (EMF): Health Concerns, California. libertyutilities.com Understanding EMF, niehs.nih.gov Electric and Magnetic Fields


Do Intellipure products use PCO or UV?

Neither.

None of our air purifiers or Whole Home Solutions use photocatalytic oxidation (PCO) or ultraviolet (UV) bulbs.


Are Intellipure® air purifiers CARB certified?

Yes — all portable Intellipure® air purifiers are California Air Resources Board (CARB) certified. For more information, click here.


Does Intellipure use hydroxyl or other chemical agents to clean the air?

No.

No, none of our systems use any chemical cleaners or add anything to the air. At Intellipure, we value your Indoor Air Quality and strive to remove pollutants in the environment without adding anything other than pure, clean air.


Does Intellipure have Bluetooth, WiFi, or other smart home features?

Not at the moment.

Currently we do not, and our systems cannot be modified to do so.